Analytics

Transforming the operational efficiency of field-based teams

Transforming the operational efficiency of field-based teams

For many utilities businesses, up to 90% of the contact time a customer has with the company is through its field-based operatives. For this reason, it is important they are equipped with a connected device that enables them to perform at optimum efficiency, and remain compliant with the latest health and safety policies whilst working …

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Using technology to create a compelling employee experience

According to LinkedIn’s Global Recruiting Trends 2016, 59% of companies invested more in their employer brand than in the previous year. Five years earlier, employer branding was just emerging on the scene as a focused effort for recruitment teams. Today, it’s a core component of a comprehensive talent strategy. That’s because one of the biggest …

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How to ensure the success of your change programme

Most businesses are undertaking some sort of change programme, at least they should be if they want to survive and thrive in the digital age. Disruption feels like the new normal. Digital Transformation usually involves changes in culture, skills, leadership, products, processes and technology. There is no magic recipe but there is one key ingredient …

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Analytics Investment Means Great ROI

This week, mHub’s Product Evangelist is featured in MARGINALIA, the future of work magazine, discussing the impact analytics have on the bottom line and why they are such a crucial part of change programmes.   Read the full article here   SHARE ON: GLORIA LOMBARDI — 20/01/2017 By Gloria Lombardi Directors and managers throughout organisations …

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Top 10 BI and analytics trends to help you stay ahead of the curve in 2017

‘There are pivot moments in life and in business where you just know – everything is about to change.’ – Rita Sallam, Gartner   ‘We have moved past a pivotal 10 year tipping point in BI (business intelligence) and analytics, from reporting being IT centric to modern BI and analytics platforms’ (Gartner’s 2016 Business Intelligence …

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