February 2018

Moving customer communications from the inbox to a modern mobile app

2 Comments / Analytics, App, Business Intelligence, Collaboration, Communications, Customer Communications, Customer Service, Digital Transformation, Future of work, Innovation, Marketing and Communications, Marketing Strategy, Rich Media, Strategy, Workplace / By Daniel

John King, Co-Founder of Golf Marketing University, asks: “Be honest… if you received your own e-newsletter, would it be the first thing you open in your inbox?” He predicts: “The answer is probably no”. “And the truth is the average newsletter is boring, packed full of self-promotional content and containing mostly information about offers, recent …

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The importance of two-way communication

2 Comments / Analytics, App, Collaboration, Communications, Digital, Digital Transformation, Employee Engagement, Future of work, Innovation, Internal Communications, Marketing and Communications, Marketing Strategy, Workplace / By Daniel

Communication and collaboration are two of the most important aspects for any business to get right because companies who engage their workforce are proven to be more competitive, profitable and attractive to future employees. Two-way communication, by definition, is the interchange of information and ideas from sender to receiver and vice versa. Sounds simple, yet …

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Five tips for using SalesHub successfully

Analytics, App, Business Intelligence, Collaboration, Customer Communications, Customer Service, Digital, Future of work, Innovation, Marketing and Communications, Marketing Strategy, Mhub, Strategy, Workplace / By Daniel

All salespeople know that trust and relationship building is key – but with so much competition and a revolving door of reps all trying to sell the same thing, how do you deliver a consistently effective message and be the one that’s remembered? It’s not easy. And maintaining the right level of communication is especially …

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Month: February 2018